BibTex format
@article{Anderson:10.1787/5k3z04g6zs1-en,
author = {Anderson, R and Condry, B and Findlay, N and Brage-Ardao, R and Li, H and Condry, B and Findlay, N and Brage-Ardao, R and Li, H},
doi = {10.1787/5k3z04g6zs1-en},
journal = {International Transport Forum Discussion Papers, No. 2013/16, PCED Publishing, Paris},
title = {Measuring and Valuing Convenience and Service Quality: A Review of Global Practices and Challenges from Mass Transit Operators and Railway Industries},
url = {http://dx.doi.org/10.1787/5k3z04g6zs1-en},
}
RIS format (EndNote, RefMan)
TY - JOUR
AU - Anderson,R
AU - Condry,B
AU - Findlay,N
AU - Brage-Ardao,R
AU - Li,H
AU - Condry,B
AU - Findlay,N
AU - Brage-Ardao,R
AU - Li,H
DO - 10.1787/5k3z04g6zs1-en
SN - 2223-439X
TI - Measuring and Valuing Convenience and Service Quality: A Review of Global Practices and Challenges from Mass Transit Operators and Railway Industries
T2 - International Transport Forum Discussion Papers, No. 2013/16, PCED Publishing, Paris
UR - http://dx.doi.org/10.1787/5k3z04g6zs1-en
ER -