Queen's lawn view of the library in sunshine.

International student support

About our service

The International Student Support team is committed to providing the highest standard of support to Imperial's international student population. We provide specialist immigration advice for applicants, students and graduates as well as running a programme of webinars, trips and events to foster integration, friendship and community. 

Contact us

We are located on Level 3 Sherfield Building with the Student Hub front desk. 

Email / Facebook / Instagram

Service hours

Our team will be available to offer advice on email or via MS Teams: Monday - Friday 09:30 - 17:30. To request an appointment on MS Teams please email

In-office hours

November opening hours

The International Student Support team will be available in-person in the Student Hub on limited dates during November, as follows:

  • Thursday 31 October             10:30 – 15:30     
  • Friday 1 November                10:30 – 15:30  
  • Wednesday 6 November       10:30 – 15:30   
  • Thursday 7 November           10:30 – 15:30     
  • Monday 11 November            10:30 – 15:30   
  • Wednesday 13 November      10:30 – 15:30   
  • Monday 18 November            10:30 – 15:30   
  • Wednesday 20 November      10:30 – 15:30  
  • Monday 25 November            10:30 – 15:30  
  • Thursday 28 November          10:30 – 15:30

The ISS Team remain available 09:30 – 17:30 every weekday on email (international@imperial.ac.uk) / MS Teams or telephone (020 7594 8040)

Please note the office is closed on Saturday, Sunday, UK public holidays and university closure days.

Please see the International Student Support office's Statement of Service