Queen's lawn view of the library in sunshine.

International student support

About our service

The International Student Support team is committed to providing the highest standard of support to Imperial's international student population. We provide specialist immigration advice for applicants, students and graduates as well as running a programme of webinars, trips and events to foster integration, friendship and community. 

Contact us

  • We are located on Level 3 Sherfield Building with the Student Hub front desk. 

Email / Facebook / Instagram

Service hours

Our team will be available to offer advice on email or via MS Teams: Monday - Friday 09:30 - 17:30. To request an appointment on MS Teams please email

In-office hours

January opening hours

The International Student Support team will be available in-person in the Student Hub on limited dates during January as follows:

  • Monday 6 January                      10:30 – 15:30     
  • Wednesday 8 January                10:30 – 15:30       
  • Tuesday 14 January                    10:30 – 15:30     
  • Thursday 16 January                  10:30 – 15:30     
  • Monday 20 January                    10:30 – 15:30     
  • Friday 24 January                        10:30 – 15:30     
  • Tuesday 29 January                    10:30 – 15:30     
  • Thursday 30 January                  10:30 – 15:30        

The ISS Team remain available 09:30 – 17:30 every weekday on email (international@imperial.ac.uk) / MS Teams or telephone (020 7594 8040)

Please note the office is closed on Saturday, Sunday, UK public holidays and university closure days.

Please see the International Student Support office's Statement of Service