Faculty Web Officers (FWO)
Your Faculty Web Officer (FWO) is responsible for your Faculty’s online presence and is your point of contact for help with:
- New websites and redesign projects
- Advice on search engine optimisation, site analytics, image sourcing, and meeting accessibility requirements
- Professional web pages (PWPs) and Symplectic Elements
- Use of SharePoint, Wordpress, Wikis and other collaboration tools
- Social media use
FWOs work closely with Communications, ICT and editors in Faculties.
Contact your FWO
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Adam Piccolo
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Administration and support services
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Helen Wilkes
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Faculty of Engineering
Find out more about digital media and ICT in the Faculty of Engineering
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Sean Conner
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Faculty of Natural Sciences
Find out more about the FoNS Digital Services Team
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Desmond Samuel
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Faculty of Medicine
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Masis Bugoz
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Business School
Contact the ICT Service desk - IT-related problems
The ICT Service Desk is located on the South Kensington Campus and is your first point of contact for general IT-related problems and queries.
Report an issue or submit a request online
Website and mobile apps issues and requests
If you want to report an issue with using t4 sitemanager, Qualtrics or Professional Web Pages (PWP), please use our ASK (Service Now) forms or email your Faculty Web Officer.
SharePoint help and support
Contact
James Hill - SharePoint support
Phone: x45730