Some students have complex needs that need careful handling. Experienced personal tutors recommend that you:
- Avoid having a meeting alone with any student that is completely out-of-sight, out-of-earshot, or out-of-hours
- Consider arranging meetings where the Senior Tutor is present if you are particularly concerned about a student’s behaviour
- Avoid off-the-cuff jokes that might be misinterpreted
- Keep a box of tissues in your desk for distressed students
- When making complex arrangements (like welfare places in Halls or returns from Interruptions of Studies), ensure all relevant agencies are copied on all emails for awareness of advice given and decisions made
- Keep records of meetings with students where life-changing decisions are discussed
- Ensure you have written agreement, like a confirmatory email from a student about any major decisions they have made after discussion with you