H: Drive is no longer a supported service. Access to your H: Drive will be fully removed on Friday 12 April.
These pages are here as legacy and used for reference only. If you wish to save your personal work or study files, please use OneDrive for Business.
Access your H: drive
Find out how to access your H: drive using the online home directory finder.
If you need to access your H: Drive remotely, follow the instructions on our remote working pages.
How to recover a deleted H: drive file
Your H: drive is backed up daily, so if you delete a file or folder you can check for a previously saved version and restore it yourself.
Instructions for recovering deleted H: drive files
How long are backups kept?
Most requests to restore a deleted file are made within 24 hours of that file having been deleted. For that reason, backups are made more frequently during this initial 24 hour window than after it. Further backups are made with decreasing frequency for 7 days:
- Days 1—2 (last 24—48 hours): backups taken at 08:00, 12:00, 16:00, 20:00 and 00:00 are available. The exact versions that will be available to you depend on the time of day you're browsing
- Days 3—7: A single backup is available for each of these days and is taken at midnight
Recovery of files older than 7 days and younger than 90 days has to be carried out by the ICT Support team. If you can't see the previous version of a file that you need, or the file or folder is not present, contact the ICT Service Desk with:
- the folder location and filename of the file(s) or folder(s)
- the date and time it was last there