Applied Introduction
WHO WE ARE
Our group within the Transport Strategy Centre is led by Managing Director, Richard Anderson.
We are a multidisciplinary team bringing together people from industry, consultancy and academic backgrounds.
The team’s key objective is to work directly with industry to improve performance in public transport and airport operations worldwide, based on a systematic process of benchmarking and peer-to-peer exchange designed and developed by the TSC.
OUR ROLE WITHIN THE TSC
The Applied Research team works directly with over 100 major providers of metros, light rail, bus, rail, and airports across the globe. We facilitate annual programmes of international transport benchmarking across multiple consortia to identify actions that will lead to superior performance in transport operations and management.
We work closely with the research group in the TSC. Our main collaborations are around the revision and improvement of our benchmarking methodologies, and adding significant depth and analysis to the understanding of trends and performance in transport through statistical analysis.
Benchmarking, Performance Measurement, and Transport Policy
The TSC facilitates and manages a number of programmes of international transport benchmarking in the rail, metro and light rail, bus and air transport sectors. These groups provide a forum for organisations to share their experiences and exchange information.
The process of benchmarking can be defined as “a structured approach to identify actions that lead to superior performance”. Benchmarking is not merely a comparison of performance data or a creation of league tables. Performance measurements, for example, deliver little benefit on their own, but they stimulate productive questions and lines of enquiry for more in-depth analysis and research.
We use this benchmarking analysis and the identification of global best practices in transport to help the leaders of those companies improve the performance of their systems and, ultimately, the services they provide to citizens.
Learn more about our benchmarking activities
The benchmarking process of the Transport Strategy Centre
The benchmarking groups undertake an annual programme of work. The core of this programme is Key Performance Indicator benchmarking, a variety of detailed case studies each year, and group meetings to disseminate and discuss performance improvement.
Applied Introduction
Applied Research Group Staff Members
Senior Management Team
Richard Anderson
Richard Anderson
Managing Director
Alexander Barron
Alexander Barron
Associate Director/Head of Metro Benchmarking
Benjamin Condry
Benjamin Condry
Associate Director/Head of Railway Benchmarking
Managing Associates
Oscar Criado
Oscar Criado
Managing Associate - Project Manager
Nicholas Findlay
Nicholas Findlay
Managing Associate - Performance Analytics Manager
David Huffaker
David Huffaker
Managing Associate
Sally Kao
Sally Kao
Managing Associate
Deborah Mundy
Deborah Mundy
Managing Associate
Carmen Oleksinski
Carmen Oleksinski
Managing Associate
Tim Powell
Tim Powell
Managing Associate
Alice Saunders
Alice Saunders
Acting - Managing Associate
Senior Research Associates
Transport Analysts
Damiano Acerbi
Damiano Acerbi
Transport Analyst
Nadine Alam
Nadine Alam
Transport Analyst
Mateo Bartra
Mateo Bartra
Transport Analyst
Saloua Benami
Saloua Benami
Transport Analyst
Dr Fatih Canitez
Dr Fatih Canitez
Senior Transport Analyst
Abigail Edgeworth
Abigail Edgeworth
Senior Transport Analyst
Vishnu Mohanakumar Jaya
Vishnu Mohanakumar Jaya
Senior Transport Analyst
Harry Reynolds
Harry Reynolds
Transport Analyst
John Sing-Key
John Sing-Key
Senior Transport Analyst
Tara Tanoz-Sargeant
Tara Tanoz-Sargeant
Senior Transport Analyst
Haobo Yang
Haobo Yang
Senior Transport Analyst
Raphael Yzopt
Raphael Yzopt
Transport Analyst
Research Associates & Analysts
Research Associates & Analysts
Contact us
Transport Strategy Centre
Department of Civil and Environmental Engineering
South Kensington Campus
Imperial College London
London SW7 2AZ - UK
enquiries.tsc@imperial.ac.uk or +44 (0)20 7594 5995